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Delivery Conditions
OFFICIAL MALAGA CF ON LINE STORE sends the orders through a courier service. Delivery is made in 48-72 hours (*) via courier leading companies in Spain.

(*) Except Canary Islands, Ceuta and Melilla, and in cases of force majeure.


Delivery Delay

OFFICIAL MALAGA CF ON LINE STORE guarantees delivery within 48-72 business hours (*) for all products that have stock and if orders are received in our offices before 13:00 pm Monday to Friday. Orders received on Saturdays, Sundays and Bank Holidays will be processed on the next working day. For orders including customization of products (such as T-Shirts printings) it will have to be added a maximum of 72 working hours of preparation.

During busy periods (eg Christmas, season start) may have an additional delay of 2 days in the process of packaging and shipping your order.

(*) Except Canary Islands, Ceuta and Melilla, and in cases of force majeure.

Place of Delivery

The place of delivery of your order will be the direction that the user filled in the order form during the purchase process.

Shipping Cost

The shipping cost varies depending on delivery location and weight of the order; when you process your order, you will be informed of the shipping cost before finalizing the order.

For shipments to other countries: The amount of customs duty or tariff will be charged once the package reaches its destination country. Additional customs taxes are the responsibility of the recipient. We have no control over these charges nor can we predict their amount. There is great variability in custom policies from country to country, so you should contact your respective customs office for more information.
Queries and incidents in the delivery
For any question or issue in the delivery of your order please contact us: atencionalcliente@malagacf.es, indicating your contact details and order number. We will immediately inform your incident to the transport agency and we will respond by email or telephone.
Payment

Once your order in our OFFICIAL MALAGA CF ON LINE STORE processed, you can pay securely with any major credit / debit cards or PayPal.

This payment is fully on-line and 100% safe so that the orders are paid in full at the time you finish the purchase.

Returns

When you receive your order, in case you discover that a product is defective and want to proceed to a refund, please contact us by email: atencionalcliente@malagacf.es, indicating all information relating to your order, the item you want to return and the reason for return. We will take care of the change unless they have passed 15 days from receipt of order and the product is in its original condition. Once we have received and processed the returned item, refund will be made through your credit card , and notification will be done via e-mail.

Only will be refund the return postage cost if this is due to an error on our part to serve the order, or if it is a defective product. Shipping costs generated by the exchange of an item, always run the customer.

IMPORTANT! Please note that we do not accept return of customized products (T-shirt with printings for example).

For operational reasons and customs difficulties, we do not accept returns of any orders shipped to the Canary Islands. Please keep that in mind and make sure you make your order correctly, item, size, etc.We accept no responsibility once a replica shirt has been printed in the event that a player leaves the squad or his squad number changes.
Data Protection and Privacy policy

According to the Organic Law 15/1999, for the Protection of Personal Data, MÁLAGA C.F. with the CIF A-29680790 informs the visitor of the existence an automated file of information of a personal nature named WEB USER whose main purpose is that of offering services and information to the USERS WHO REGISTER and is written in the General Record of Protection of Information (RGPD).

REGISTERING AND SENDING INFORMATION OF A PERSONAL NATURE

The mailing of personal information is obligatory in order to contact Málaga C.F., S.A.D and receive information about the services given. Also not providing the requested personal information or not accepting the present policy of protection of information renders the user unable to subscribe, to register or to receive information of the above-mentioned services.

In accordance with the established Organic Law 15/1999 of December 13, The Protection of Personal Data, we inform you that the personal information will be incorporated into a file named MALAGA C.F., S.A.D. with the address, Paseo Martiricos, s/n (Estadio La Rosaleda) – 29011 – Málaga, having put into place all the safety measures established in the Royal Decree 1720/2007 December 21.

TRUTH AND ACCURACY OF THE INFORMATION GIVEN

The User who sends the information to MÁLAGA C.F. S.A.D. is the only person responsible for the truth and correct information given and MÁLAGA C.F. S.A.D. is exonerated of any responsibility in this matter.

The User guarantees to answer with accuracy, truth and authenticity about personal information and promises to properly update it. The user accepts that he has to provide the correct and complete information in the registration or subscription forms.

MÁLAGA C.F., S.A.D. does not accept responsibility of the veracity of any information that is not of its own making or that is from another source, it also does not take responsibility for any hypothetical damages that could stem from the above said information.

MÁLAGA C.F., S.A.D. is exonerated of any damage or damages that the user could suffer as a result of errors, faults or omissions in the information provided by MÁLAGA C.F., S.A.D. whenever it comes from sources outside of MÁLAGA C.F., S.A.D.

TRANSFER OF INFORMATION TO THIRD PARTIES

MÁLAGA C.F., S.A.D. will not pass on personal information to third parties. However in the event that information is passed on, permission will first be obtained from the individual in question.

EXERCISING RIGHTS TO ACCESS, CORRECTING, CANCELLING AND CONTESTING

The User can direct his communication at any time to exercise his right to Access, Correct, Cancel and Contest the information held, to Paseo de Martiricos, s/n (Estadio La Rosaleda) – 29011 – Málaga or via email to administracion@malagacf.es together with valid proof of Right, such as a photocopy of ID indicating the subject “PROTECTION OF INFORMATION”, according to the Law 15/1999 LOPD and free of charge.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions about personal data protection and accepts and consents to the handling of the same on the part of MÁLAGA C.F., S.A.D. in the form and for the purposes stated in the Personal Data Protection Policy.

CHANGES IN THE EXISTING PRIVACY POLICY

MÁLAGA C.F., S.A.D. reserves the right to modify the existing policy to adapt it according to legislative or jurisprudence changes as is the practice in the industry. In the supposed assumptions, MÁLAGA C.F., S.A.D. will announce any changes made on its web pages with reasonable notice before putting them into practice.

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